Reddit User Highlights Zepto’s Confusing Bill, Sparks Online Debate: ‘Delete Kar De Bhai

Zepto’s Confusing Bill, Sparks Online Debate: On Reddit, a user criticised the billing method of the quick-commerce platform Zepto, pointing out the app's s seemingly confusing calculations.

The user shared a screenshot of the Zepto checkout page with the caption, “I am too stupid to understand Zepto’s maths, someone smart enough please help.” The post quickly gained traction as users tried to decipher the billing breakdown and identify potential errors.

Two 1-liter packs of Amul Taaza Toned Fresh Milk, which were originally priced at ₹112, and an Ambrane Type C to Type C Cable (60W), which was reduced from ₹499 to ₹19 after discounts, were included in the bill. The item total and GST was initially listed as ₹611.31, but after deductions, it dropped to ₹231.31.

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The Reddit community quickly pointed out discrepancies in the calculation. For instance, while the original item prices added up to ₹611, the app’s claim of ₹554.01 in savings appeared exaggerated given the final total of ₹145.29. Users also noted that the handling charge, instead of being deducted, was added to the total, further complicating the calculation.

Other charges included a ₹100 Promo Voucher (Free Cash) deduction and a handling fee of ₹11.99, which was lowered from ₹27.99. The processing fee, rain fee, and delivery fee were all listed as ₹0. Despite these deductions, the total bill came to ₹145.29, with Zepto stating that the user saved ₹554.01 on the order.

The post drew a flurry of reactions, with many users mocking the app’s math. A user wrote, “They just try to advocate the fact that they are doing a lot for their customers, whereas they aren't doing anything.”

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Another quipped, “I think I just unlocked a new anxiety: grocery math.”

A user added, “Rain fee is hilarious. By the way, quick commerce is only relying on making the buyer feel that they stole a deal. Whereas it's about time only, when this myth gets busted”

A user quipped, “Next step will be to introduce sunlight fees in summer.”

Another added, “Surprise they did not add oxygen fee, refrigeration fee,ceo's foreign trip fee.”

One added, “Tap on “item total & GST”. They are hiding charges there.”

A user wrote, “App delete kr de bhai.”

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