Ola, Uber Get Notices Over Alleged Price Disparities on iPhone and Android

Ola, Uber Get Notices Over Alleged Price Disparities: Ola and Uber get CCPA notices for dissimilar prices on identical cab rides over the mobile OS - Android and iOS. This was announced by Union Minister for Consumer Affairs Pralhad Joshi on Thursday.

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The Consumer Affairs Minister Pralhad Joshi informed this on a post on X (Formerly Twitter) on Thursday, January 32, 2025.

As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles (#iPhones/ #Android) being used, Department of Consumer Affairs through the CCPA, has issued notices to major cab aggregators #Ola and #Uber, seeking their…

— Pralhad Joshi (@JoshiPralhad) January 23, 2025

“As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles (#iPhones/ #Android) being used, Department of Consumer Affairs through the CCPA, has issued notices to major cab aggregators #Ola and #Uber, seeking their responses,” he wrote.

Those consumer complaints had been about disparate fares shown for both Android devices and iPhones during the same time for the same ride.

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Experts say these inconsistencies emanated from the way ride-hailing apps access hardware data after consent during installation of the said app by the user.

The minister said last month that there would be no room for consumer exploitation any longer, asking the CCPA to conduct its own enquiry into the allegations, according to a news agency PTI reports.

He also said that, prima facie, it appears to be an unfair trade practice and also a convenient disregard for consumers right to transparency.

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