Mumbai- A retired bank manager loses Rs 3 lakh, falls to online KYC fraud
On receiving SMS alerts from the bank about the money being withdrawn, the complainant called his customer care number and blocked his account.

A retired bank manager was duped of Rs 3 lakh by a cyber fraudster who impersonated a mobile network service company’s executive on phone and tricked him into telling his bank details. The 64-year-old lodged an FIR with the Dombivali police on 24th October. This incident took place on the same day in the afternoon.
The man got an SMS purported to be sent by his mobile network service company. The message was that his SIM was being blocked as he had not updated the KYC details. After getting the message, the complaint was called on the given number. The fraudster made the complaint to remove his SIM card from his phone and asked to insert it into an android phone. Then he was asked to download a support app that would enable third-party remote access to see the mobile screen activities. After the app, the fraudster asked him to enter his bank details and pay Rs 10 as the processing fee. He used a screen recording device on their phone to capture the banking details.
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