IndiGo Outage Causes Chaos: Lost Luggage, Flight Delays – 10 Key Points You Need to Know

IndiGo lost luggage chaos: Millions of passenger complaints IndiGo faced after a temporary "system outage” as passengers had to wait hours to check in and drop-ins their luggage which led to a big commotion at various airports across the country.

This airline service disruption caused a lot of chaos at the airports as IndiGo flight delays in many airports.

In a statement, Indigo said, "We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport.”

The airline also added that customers may experience long waiting times, including slower check-ins and longer queues at the airport.

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Here are 10 Key Points You Need to Know during the Indigo system outage.

• Indigo reported a technical glitch that caused problems from around 11.30 am to 4.30 pm across India and officials were forced to manually issue boarding passes.
• Indigo airline service disruption affected its website and booking services causing its passengers to wait long hours and check-in delays.
• TOI reported that the flight to Varanasi through Bengaluru which was supposed to take off from Cial at 5.05 pm was delayed by an hour and departed Cial at 6.12 pm.
• IndiGo reported that its teams were present there to assist the people at airports and efforts were going on to solve the situation.
• The flight to Mumbai which was supposed to take off at 5.30 pm, departed at at 6.25 pm.
• Due to this technical glitch over 2,000 flights, including international routes were delayed. It also impacted many passengers in Maharashtra.
• IndiGo technical glitch caused a lot of chaos at Bengaluru's Kempegowda Airport.
• Several videos of people running to check in and check out after the system slowdown at Terminal 1.
• After the issue began at 11 am, several flight operations were delayed which led to massive chaos at several airports.
• Several passengers complained and called the Directorate General of Civil Aviation (DGCA) to look into the matter.

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